SMS Terms & Conditions

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Nizhoni Mind Psychiatry, you may receive messages related to the following:

• Appointment confirmations
  Example: Your telehealth appointment with [Provider] is confirmed for [Date/Time]. Please give a five-minute grace period as the provider may be behind with the appointment before you. If you have any questions, call us at (505)-369-6303 or message via the MYIO portal. You can reply STOP to opt out of SMS messaging from Nizhoni Mind Psychiatry at any time.
• Appointment reminders
  Example: Your telehealth appointment with [Provider] is on [Date/Time]. Please reply to confirm or reschedule. Missed appointments may be subject to a fee. (505)-369-6303. You can reply STOP to opt out of SMS messaging from Nizhoni Mind Psychiatry at any time.
• Billing and account related updates
  Example: A payment balance is due by [Due Date]. Please make a payment via MYIO portal or call (505)-369-6303 to avoid late fees. You can reply STOP to opt out of SMS messaging from Nizhoni Mind Psychiatry at any time.
• No-show fees
  Example: As per practice policy, patients may be charged a fee for missed appointments. If you have questions, please give us a call at (505)-369-6303 or message via MYIO portal. You can reply STOP to opt out of SMS messaging from Nizhoni Mind Psychiatry at any time.

3. Message Frequency

Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

4. Opt-In Method

You may opt-in to receive SMS messages from Nizhoni Mind Psychiatry by:
By submitting an online form, you consent to receive Conversational SMS messages from Nizhoni Mind Psychiatry related to Appointment Confirmations, Appointment Reminders, and Billing and Account updates at the phone number you provided. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP to (505)-369-6303. Reply STOP to opt out of receiving text messages.

5. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

6. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (505)-369-6303 or info@nizhonimind.com

Additional Option:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

7. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy at https://www.nizhonimind.com/pages/privacy-policy and Terms and Conditions at https://www.nizhonimind.com/pages/sms-terms-conditions
Message frequency may vary.